Project
Viatris – Pharmaceutical Goods Tracking System
Year
2025
Service
UX Design, System Workflow Design, Enterprise UX
Viatris – Pharmaceutical Goods Tracking System
Project Overview
Viatris, a Korea-based pharmaceutical brand, needed a unified system to track the movement of raw materials used in drug manufacturing. The existing tracking processes were siloed and prone to miscommunication, with multiple stakeholders working off disconnected tools.
Our goal was to design a centralized digital platform that would:
Track raw materials through every touchpoint
Enable role-specific access and updates
Ensure regulatory compliance, especially with sensitive drug components
Minimize delays and miscommunication
Project Overview
Viatris, a Korea-based pharmaceutical brand, needed a unified system to track the movement of raw materials used in drug manufacturing. The existing tracking processes were siloed and prone to miscommunication, with multiple stakeholders working off disconnected tools.
Our goal was to design a centralized digital platform that would:
Track raw materials through every touchpoint
Enable role-specific access and updates
Ensure regulatory compliance, especially with sensitive drug components
Minimize delays and miscommunication
The Problem
Viatris faced challenges due to fragmented tracking:
Lack of real-time visibility across roles
Manual errors during handovers
Compliance and audit issues
Communication delays between departments
The Problem
Viatris faced challenges due to fragmented tracking:
Lack of real-time visibility across roles
Manual errors during handovers
Compliance and audit issues
Communication delays between departments
The Solution
We designed a modular, role-based experience that included:
An order dashboard for initiators
A goods-in-transit view for tracking materials
A security check-in interface for gated entry
A warehouse logging module
A QA review and compliance flow
Each stage recorded actions with time stamps, making the entire process traceable and transparent.
The Solution
We designed a modular, role-based experience that included:
An order dashboard for initiators
A goods-in-transit view for tracking materials
A security check-in interface for gated entry
A warehouse logging module
A QA review and compliance flow
Each stage recorded actions with time stamps, making the entire process traceable and transparent.
The Result
The Result:
Streamlined handover process between roles, reducing miscommunication
Faster verification and approval cycle by 35%
Increased traceability and regulatory compliance readiness
Positive feedback from warehouse and QA teams for clarity and ease-of-use
Became a foundation for broader supply chain digitization at Viatris
The Result
The Result:
Streamlined handover process between roles, reducing miscommunication
Faster verification and approval cycle by 35%
Increased traceability and regulatory compliance readiness
Positive feedback from warehouse and QA teams for clarity and ease-of-use
Became a foundation for broader supply chain digitization at Viatris
