Project

M Parivahan – UX Redesign & Feature Enhancement

Year

2020

Service

UX Redesign, Feature Design

M Parivahan – UX Redesign & Feature Enhancement

Project Overview

M Parivahan is a government mobility app offering access to vehicle, license, and transport services. The existing app was cluttered, poorly organized, and difficult to navigate. I redesigned the interface with an intuitive layout and added new modules such as dynamic vehicle/license cards and ticket information — giving users a more structured, friendly experience.

Project Overview

M Parivahan is a government mobility app offering access to vehicle, license, and transport services. The existing app was cluttered, poorly organized, and difficult to navigate. I redesigned the interface with an intuitive layout and added new modules such as dynamic vehicle/license cards and ticket information — giving users a more structured, friendly experience.

The Problem

Overloaded interface with too many unrelated functions

  • No visual hierarchy, causing confusion and cognitive load

  • Lack of modular components like vehicle cards or alerts

  • User frustration and drop-off due to overwhelming UX


The Problem

Overloaded interface with too many unrelated functions

  • No visual hierarchy, causing confusion and cognitive load

  • Lack of modular components like vehicle cards or alerts

  • User frustration and drop-off due to overwhelming UX


The Solution

Cleaned up navigation with clear sections for vehicles, tickets, and services

  • Introduced vehicle/license cards with quick-access data

  • Designed a ticket module to track pending challans or actions

  • Simplified color scheme and spacing for better readability

  • Made the design mobile-first, with emphasis on accessibility

The Solution

Cleaned up navigation with clear sections for vehicles, tickets, and services

  • Introduced vehicle/license cards with quick-access data

  • Designed a ticket module to track pending challans or actions

  • Simplified color scheme and spacing for better readability

  • Made the design mobile-first, with emphasis on accessibility

The Result

Revamped the experience into a user-friendly, modular format

  • Reduced clutter by over 70% through structured grouping

  • Increased visual accessibility and clarity across screens

  • The redesign served as a strong UX case study for public sector apps

  • Demonstrated how good design can drive better civic engagement in digital governance

The Result

Revamped the experience into a user-friendly, modular format

  • Reduced clutter by over 70% through structured grouping

  • Increased visual accessibility and clarity across screens

  • The redesign served as a strong UX case study for public sector apps

  • Demonstrated how good design can drive better civic engagement in digital governance

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